Return Policy

Return Policy for Wrong or Damaged Items

At YM Threads, we maintain a strict no returns and no exchanges policy on all purchases. This policy is designed to ensure clarity and consistency in our transactions, providing a straightforward shopping experience for our customers.

The rationale behind this policy is rooted in the nature of our curated selection of jewelry, which includes unique and exquisite pieces. Each item is crafted with precision and care, and once sold, it is considered final. This approach minimizes the risk of product misuse and ensures that all customers receive items in pristine condition.

It is important to note that the no returns and no exchanges policy applies to all products without exception. In the event that a product arrives damaged or defective, customers are advised to contact our team within 48 hours of receipt. We will assess the situation and determine the appropriate course of action depending on the circumstances.

By adhering to this policy, we aim to foster a transparent and efficient shopping environment. Customers can shop with confidence, knowing that they are purchasing high-quality jewelry that has been carefully selected for its craftsmanship and design.

For any further inquiries regarding our no returns and no exchanges policy, please reach out to our team at +447359815611 or ymthreadsandtips@gmail.com. We are committed to providing assistance and ensuring that our customers have a clear understanding of our policies.